"It’s easy to come up with new ideas; the hard part is letting go of what worked for you two years ago, but will soon be out of date and putting into place the ability to deliver the new idea in a formalised and fluent way."
Mounties made a commitment in 2020 to adapt to get back to why it was originally created and that is to improve the lives of our members. This resulted in a number of new initiatives being introduced but at the same time, the Group did not want to lose focus on its core existing business or existing customer needs. The newly created Strategic Projects department brings new ideas to life and is run by veteran Executive Manager Karen Shipley.
Karen has been part the Harbord Diggers family for over 22 years and with Mounties Group since the Harbord amalgamation in 2006. She has led departments to success and now focuses on creating new opportunities for our members to benefit from our growth into areas that serve their needs.
As Strategic Projects Manager, Karen’s role is to take a new idea and build the processes and procedures that allow the idea to become a practical reality. With these ideas, her experience enables her to ensure that these projects have the opportunity for commercial success while remaining member focused and deliverable.